O  R  D  E  R  I  N  G
Ordering Policies


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We believe that hidden company policies often lead to displeased customers. Your satisfaction is very important to us. Our policies apply to all orders regardless of which method you choose to place your order. Thank you for understanding that no exceptions can be made.


Product Descriptions
Zinc Beauty attempts to be as accurate as possible in its product descriptions; however, Zinc Beauty does not warrant that product descriptions or other content of this site is error-free. If a product offered by Zinc Beauty is not as described, your sole remedy is to return it in its unused condition.​


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Ordering Information
How will the credit card charge appear on my statement?
Zinc orders will appear on your credit card statement as Paypal Zinc Beauty.


Sales Tax
We currently only charge sales tax for items shipped to Texas addresses.


Finalizing Your Order:
In an effort to expedite order processing time, we have automated many of our order processes. We cannot make any changes to an order once it is finalized. Please check your order carefully before you finalize it.


Processing Time:
Orders are generally shipped within 48-72 hours. Any unforeseen processing delays are posted online during checkout.  


Out of Stock Items:
Sometimes a product is available at the time you place your order, but then becomes Out of Stock by the time your order is received at the warehouse. In these rare instances, your credit card may have already been billed for the item. If an item is out of stock after your invoice is processed, you will receive a notification via email of the out of stock status. We will not hold your order and will ship the merchandise once it is back in stock. If the item is expected to remain on back order for an extended period of time, we will credit your charge card and notify you via email. 



Payment Methods

​​We currently accept Visa, MasterCard American Express, Discover Card and Debit Cards via PayPal.
PayPal account is not required​

Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.
Contact your financial institution if you need the exact billing address associated with your credit card.

For your security, Zinc Beauty and PayPal requires you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on all transactions. 

If we encounter a problem with processing your order, such as non-receipt of payment or a credit card error, we will email you regarding the problem. Please be sure to add sales@zincbeauty.com to your address book. We will continue to try processing your order. If we don't hear from you within 7 days, your order will be cancelled.


​​How will I know if my order has been received?
After placing your order, you will receive a confirmation email that it has been received. You may check on the status of your order as it goes from Received to Processing to Complete


Billing
PayPal Zinc Beauty will be listed on your credit card bill.​​​
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© 2012 Zinc Beauty, Ltd

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